Microsoft agentic architecture

Design, governance, and development of AI agents on Microsoft 365 and Azure.

From idea to production: AI agents, integration with Microsoft 365 and Teams, and support for software vendors in the Microsoft ecosystem.

Alexis Conia, M365 Solutions ArchitectMicrosoft MVP since 2012
Diagram of the anatomy of an AI agent. The Teams, Copilot, and Web channels send the request to the agent, built with Copilot Studio, Microsoft 365 Copilot, or Azure AI Foundry. The agent follows its instructions, relies on an LLM, queries its knowledge base (SharePoint, business data), calls tools (APIs, MCP, connectors), and delegates to other agents. Usage and costs are tracked (Application Insights, Cost Management). Everything stays within a governance framework: Microsoft Agent 365, Entra Agent ID, Purview, and DLP.Governance · Agent 365 · Entra Agent ID · Purview · DLPChannelsKnowledgeToolsMulti-agentMonitoringTeamsCopilot🌐WebLLMFoundryAI agent📝 InstructionsSharePoint📊Business data🔌APIGraph, business🧩MCPserversConnectorsAnalytics · costs🤖Agent A🤖Agent B💶💬💭📄📊🔌🧩🔗🤝🤝✅
An agent: channels, a model, instructions, knowledge, and tools, with usage and cost tracking, inside a governance framework.
Expertise

AI agents, Microsoft 365 integration, and product strategy

Right now, AI agents are at the center of the Microsoft strategy and of current projects. They rely on a Microsoft 365, Teams, and Azure foundation that I use every day.

Right now

AI agents

Design, development, and governance of agents on Microsoft 365 and Azure.

  • Use case qualification and target architecture
  • Copilot Studio, declarative agents, M365 Agents SDK, Azure AI Foundry
  • Governance: Microsoft Agent 365, Entra Agent ID, Purview, DLP, ALM, lifecycle
  • Analytics: usage, answer quality, Azure and model costs
  • AI Factory operating model
Integration

Your solution in Microsoft 365, and Microsoft 365 in your applications

Integration in both directions, with Microsoft APIs and services.

  • Teams apps: tabs, bots, message extensions
  • Microsoft Graph and SharePoint in your applications
  • Audio, video, and video conferencing: Teams meetings, Azure Communication Services, WebRTC
  • Connection with your business systems and your CRM
Software vendors

Product and Microsoft strategy

Position your product in the Microsoft ecosystem and in its strategy.

  • Reading the Microsoft vision: Copilot, agents, platform
  • Integration of your product with Microsoft 365 Copilot
  • Support up to the commercial launch
  • Architecture choices in light of the Microsoft roadmap
Consulting

Consulting, coaching, and training

Information, advice, and training, from leadership to technical teams.

  • Coaching sessions for executives and product teams
  • Architecture and Azure cost reviews
  • Governance workshops
  • Technical training for IT and development teams
Who I work with

Software vendors, architects, and developers

In small and large companies, at software vendors and at end customers.

Software vendors

Integrate your product with Microsoft 365 and Copilot, align it with the Microsoft strategy, and support it up to its commercial launch.

Software vendor experience: the design and evolution of a Teams app that is sold on the market.

Architects

Choose the architecture for agents and Microsoft 365 integrations. Set up security, governance, and monitoring. Keep Azure costs under control.

Developers

Get started with Microsoft 365, Teams, Graph, Azure, and agents. Solve a technical problem, build a prototype, share best practices.

Approach

From idea to production

The principle of a factory: one process, from the business need to delivery, then governance and monitoring. From consulting to development, on a single step or on the whole chain, with AI at every step to move faster.

  1. 01

    Define the idea

    The need, the users, the expected value. When a simpler solution is enough, I say so.

  2. 02

    Design

    Architecture, technology choices, security. A prototype when feasibility needs to be checked.

  3. 03

    Build

    Development and integration of the solution, with AI to speed up code and tests.

  4. 04

    Go to production

    Deployment, ALM, governance. For a software vendor, up to the commercial launch.

  5. 05

    Evolve

    Monitoring, tracking of usage and Azure costs, updates, and following the Microsoft strategy.

Projects

Some recent projects

Clients are not named. More details in a conversation.

Enterprise · Scoping

Transcribe Teams calls and link them to the CRM

Three options studied and compared: Microsoft Graph, Copilot APIs, Azure Communication Services with Azure Speech.

Software vendor · AI agent

A declarative Copilot agent in a Teams app

Design and development of the agent, then follow-up after go-live.

Software vendors · Coaching

Integrate a SaaS product with Copilot

Sessions with software vendors on integration with Microsoft 365 Copilot, in light of the Microsoft strategy.

Software vendor · Development

Video appointments connected to Teams

Development and maintenance of a solution for a software vendor, working independently.

Enterprise · Application

A Teams app hosted in SharePoint

Users request a new allowed external domain in Teams from a dedicated app.

Startup · Support

The launch of a Teams adoption solution

Support for a startup founder whose project goes through a crowdfunding platform.

Technical expertise

The technologies I use every day*

Agentic AI relies on the Microsoft 365 and Azure foundation. Both are part of my expertise.

Agentic AI

  • M365 Copilot
  • Copilot Studio
  • Declarative agents
  • M365 Agents SDK
  • Azure AI Foundry
  • Multi-agent orchestration
  • Entra Agent ID
  • Microsoft Agent 365
  • Purview

Microsoft 365 and Azure foundation

  • Teams extensibility
  • Microsoft Graph
  • SharePoint
  • Power Platform
  • Azure Communication Services
  • WebRTC
  • Azure Functions
  • App Service
  • Key Vault
  • Bot Framework
  • Azure Monitor
  • Application Insights
  • Cost Management
  • Power BI
About

Alexis Conia

M365 Solutions Architect, founder of Conexiiv

I started in IT with Exchange and OCS, then Lync, Skype, and Teams. Communication and collaboration tools have remained the common thread, especially audio and video. I moved step by step from infrastructure to development, and I co-founded three startups, including a Teams app that is still sold on the market.

Today, my work focuses on AI agents in the Microsoft ecosystem. The approach stays the same: try, learn, understand, then share. I spend part of my time testing new features and following news from the ecosystem, to recommend the solutions that fit best.

I work with software vendors, architects, and developers, in small and large companies, in France and internationally, alone or with partners. I am a member of the Microsoft community.

15+years of Microsoft 365 and Azure experience
2012Microsoft MVP M365 Apps & Services
FR · ENengagements in French and English
Microsoft Most Valuable Professional

Alexis Conia
Microsoft MVP M365 Apps & Services since 2012

Contact

Let’s discuss your project. Do you have questions?

Book a time slot directly in my calendar, or send me a message on LinkedIn. Bring your context and your systems: I go through them with you to see what an agent can do, and what it must not do.